Thursday, March 7, 2013

Cannot log in to EAS - Java related


If you are not able to launch the EAS console from your Workstation, these are some of the steps that you could follow. For example, when you try to launch EAS you might get a box that would tell you to save/open the file called EASCONSOLE.JNLP.

You can do a couple of things in this situation.
1. Make sure that you have the right version of Java installed.
2. Save the EASCONSOLE.JNLP file somewhere on your computer. Right-click the file and click OPEN WITH ->CHOOSE PROGRAM.
3. Browse and choose the javaws.exe file. The path in my case is C:\Program Files\Java\jre6\bin.
4. Check “Always use the selected program to open this kind of file”
5. Click OK.
6. Try to open your EAS console, and you should be able to log in now.


Also some other things to be noted.

1. Go to your control panel and open JAVA.
2. Click the JAVA tab and VIEW.
3. Make sure that the proper version is enabled.

1 comment:

Doug Burke said...

Excellent post. Thank you for sharing!